'Batman: Arkham Knight' PC problems: list of new fixes released, full refund offered if requested

Warner Bros. Games website

The list of new fixes that were made for the console editions of "Batman: Arkham Knight" that are now compatible with the game's PC edition has been released.

Since persistent reports about the version's technical and performance problems came up, the team behind the latest installment of the "Batman: Arkham" video game have been working non-stop to find solutions to the problems.

Some of the freshly released fixes that were posted on Steam include:

  • Fixed players occasionally getting stuck on a black screen or Batman falling out of the environment when restarting an AR Challenge after aborting it
  • Fixed a rare save corruption issue due to infinite falling by triggering a save on a streaming border on Founder's Island
  • Fixed an issue where main game save files would be overwritten after completing the "Uncontainable" AR Challenge
  • Fixed an issue where Stagg Airships occasionally would not appear correctly
  • Fixed a rare issue causing players to get stuck with a "Secure the Area" prompt onscreen
  • Fixed an issue where users would be stuck on a rooftop when destroying Serpent drones too quickly

The rest of the fixes can be seen on the website.

Meanwhile, Warner Bros. Interactive Entertainment and game developer Rocksteady Studios tried to improve the PC version of "Batman: Arkham Knight," but the persistent technical glitches of the game in the said platform left them with no choice but to offer full refunds to please annoyed gamers.

On Nov. 1, the game publisher released a statement on the Steam Community website to apologize for the inconvenience that PC gamers experience while playing "Batman: Arkham Knight" and announced that it is willing to give full refunds to all unsatisfied gamers.

The statement came just days after Warner Bros. Interactive relaunched the PC version with several bonus items from the "Batman: Arkham" library like the "Batman: Arkham Asylum GOTY," "Batman: Arkham City GOTY," "Batman: Arkham Origins," as well as the "Batman: Arkham Origins Blackgate."

The refund announcement reads: "Until the end of 2015, we will be offering a full refund on Batman: Arkham Knight PC, regardless of how long you have played the product. You can also return the Season Pass along with the main game (but not separately)."

Major technical and performance glitches of "Batman: Arkham Knight" were immediately noticed when the fourth installment from the "Batman: Arkham" series was released back on June 23. Some of the reported problems include the dropping of the game's frame rate to 10 frames per second from the capped 30 frames per second when using the Batmobile. Those problems prompted the game publisher to discontinue the sale of the game's PC version and developed several patches to improve its quality.

In spite of all their efforts, the supposedly improved version of the "Batman: Arkham Knight" PC edition that came out in late October still failed to meet expectations.

But Warner Bros. Interactive said it will try to fix all the issues of the game for those who decide to keep their copies and wait for a better PC version of the popular "Batman: Arkham Knight" game.