The iPhone X has secured Apple's position as the leading firm in the smartphone industry. The tenth-anniversary iPhone model is everything that a user would like to have for a highly innovative device. In spite of its breakthrough features such as 3D facial recognition via Face ID, the iPhone X is still plagued with some technical issues. The latest problem brought up by the users is a screen glitch that prevents them to accept an incoming call.

Not long after the report broke about the iPhone X's teething issue, Financial Times has reported that some users are unable to answer their calls or even look at the caller info due to a possible bug in the touchscreen. The publication learned about the glitch from the Apple support forums. For one, a user claims that his iPhone X would play the ringtone that he set for an incoming call, but the phone display would not turn on for around six to eight seconds. As the touchscreen is unresponsive, there will be no other way to pick up the call.

Some users were able to overcome this incoming call bug by restarting the iPhone X. Although, the problem returns after making around 15 to 20 calls. There are also some people blaming the iOS 11.2 update for this glitch, and a user claims that he could still not accept his calls even after updating to the latest iOS 11.2.5 version.

Apparently, iPhone X users have been experiencing the incoming call bug since December last year, and they are still bearing this burden up to now. According to Engadget, an Apple representative said that the company is already looking into users' reports regarding the glitch. Still, it is not likely that this latest iPhone X issue will be enough to affect the high sales that the flagship is currently enjoying. Like the previous bugs, the incoming call glitch might be easily fixed by a future iOS 11 update, although it is still uncertain if the problem is software-related.